Refund Policy

This Refund Policy applies to one-time purchases of the Professional Website Growth Audit on js-growth.com.

It does not automatically apply to separately contracted consulting, website development, SEO, marketing, automation, or implementation services. Those engagements are governed by their own proposals or agreements.

The Professional Website Growth Audit is a digital product. After a successful purchase, Professional report features are generally made available immediately through the related report link.

Because access is typically available right after payment, Professional Audit purchases are generally non-refundable once the Professional report has been successfully unlocked.

JS Growth may provide an appropriate resolution when one of the following is verified:

• A technical failure prevented you from receiving or accessing the purchased Professional report
• You were accidentally charged more than once for the same report
• Another verified payment or delivery error occurred

JS Growth retains discretion to provide a refund, restore access, or offer another resolution when that is appropriate. Refunds are not automatic, and this policy does not create a self-serve refund process.

If payment succeeds but the Professional report does not unlock, contact JS Solutions. The first priority is restoring access to the report you already purchased.

If access cannot reasonably be restored, JS Growth will work toward an appropriate resolution. A refund is not promised if the issue can be corrected by unlocking or restoring the report.

The Professional Audit checkout is designed to avoid charging twice for a report that is already professionally unlocked. If a verified accidental duplicate charge still occurs, JS Growth will investigate and resolve it appropriately.

We do not promise a fixed processing timeframe, because review depends on identifying the transactions involved.

Raise refund or payment issues through the Contact page or by emailing jssolutions.tx@gmail.com.

Please include:

• Your name
• The email address used at checkout
• The report URL or enough information to identify the report

Do not send credit card numbers, CVC codes, or other full payment credentials. Those details are handled by Stripe, not by JS Growth.

Purchases are also subject to the Terms of Service and Privacy Policy.